FAQ
Frequently Asked Questions:
-
What types of products do you offer?
- We specialize in luxury watches, handcrafted jewelry, and exclusive accessories. Each item in our collection is selected for its unique style and exceptional quality.
-
What payment methods do you accept?
- We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options.
-
Do you offer international shipping?
- Yes, we provide worldwide shipping. Shipping costs and delivery times vary depending on the destination. However, for a limited time only we are offering absolutely free shipping anywhere in the world.
-
How long does shipping take?
- Delivery times vary based on location. Typically, orders are delivered within 14-30 business days.
-
Can I return an item if I'm not satisfied?
- Yes, we offer a 30-day return policy. If you're not satisfied with your purchase, you can return it in its original condition for a refund or exchange.
-
How do I choose the right watch size?
- Our watch descriptions include case dimensions and band sizes to help you choose the perfect fit. If you need further assistance, our customer service team is happy to help.
-
How can I care for my jewelry to ensure its longevity?
- We recommend keeping your jewelry away from water and harsh chemicals, storing it in a dry place, and cleaning it gently with a soft cloth.
-
Can I change or cancel my order after placing it?
- Order changes or cancellations can be made within a certain timeframe. Please contact our customer service immediately for assistance.
-
Do you offer any discounts or promotions?
- Yes, we periodically offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated.
-
Is my personal information secure when shopping on your site?
- Absolutely. We use 128 bit encryption to protect your personal information.
-
How can I contact customer service?
- You can reach our customer service team via email at support@thetreasuresboutique.com or through our website's contact form.